Receiving your Gift Card:
Once purchased, Gift Cards will be sent via email to your inbox. Please check your spam / junk inbox if you can't find the email.
Here you will be able to view your gift card or download this as an Apple Wallet Pass to your iOS device. Emailed gift cards will include an Add to Apple Wallet button, which when clicked will open automatically in Apple Wallet.
If you are buying a gift card for someone else, then you will need to forward the gift card email to the recipient.
Your gift card will expire after 3 months.
Redeeming your Gift Card:
The Apple Wallet Pass will display your Gift Card's active balance and a unique QR code. To redeem your Gift Card, you must Copy and Paste this code into the Gift Card or Discount Code box once you've pressed Checkout.
Only one E-Gift Card can be used per purchase.
A gift card holds a balance, which can be redeemed all at once, or spent over more than one order.
If the balance available on the gift card is greater than or equal to the order total, then you can click Complete Order.
If the balance available on the gift card is less than the order total, then you will be prompted to choose a second payment method for the balance before placing the order.
Checking your balance:
If a gift card is associated with a customer account, then you can check the balance by using the link provided in the gift card email. For customers without accounts, please contact us in order to check your balance. We advise creating an account before buying a gift card.
If you loose your gift card or need a balance update, contact us and we will send you an updated version.
You cannot reload a gift card at any point.
Once you have used part of your gift card you cannot ask for a refund. The rest of the balance must be redeemed online.
Frequently Asked Questions
Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
Can gift cards be reloaded?
No, you can't reload a gift card.
Can more than one gift card be used towards a purchase?
No. A customer can only redeem 1 gift card during checkout.
How do customers check their balance?
If a gift card is associated with a customer account, then the customer can check the balance by using the link provided in the gift card email. For customers without accounts, contact us to find out your updated balance.
Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.
Can a gift card be used to pay for shipping?
Yes, gift cards are applied to the final order total which includes shipping.
Is there an expiry date?
Yes, the gift card will expire 3 months after your purchase.
Can I apply a discount code to my gift card purchase?
Most discount codes cannot be applied to gift cards.
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
Do I have to make an account to buy a gift card?
No, you don’t, however it is advised you do so in order to easily access your cards balance.